Checkout · Billing · Payment Security
Payment & Security
Payment information for purchases placed through zervelia.com.
Accepted Payment Methods
zervelia™ supports PayPal, Visa, eligible credit and debit cards, Apple Pay and Google Pay where presented through checkout.
Order Total
Product price, discounts, shipping charges, applicable taxes and final order total are displayed before payment is submitted.
PayPal
Where available, customers may authorize payment through PayPal. Guest card payment may also be available where supported by PayPal.
Cards
Visa and eligible credit or debit cards may be used where displayed through checkout and remain subject to issuer authorization.
Apple Pay & Google Pay
Availability may depend on device, browser, region and checkout configuration.
Billing Information
Customers are responsible for entering complete and authorized billing information.
Authorization & Declines
Payment providers may authorize, review or decline transactions independently.
Pending Authorizations
A temporary authorization may appear before the transaction fully settles. Release timing is controlled by the relevant payment provider.
Payment Security
Sensitive payment credentials are entered through checkout rather than ordinary customer-service communications.
Never Send Sensitive Credentials
Never send full card numbers, card security codes, PayPal passwords, Apple account passwords, Google account passwords, one-time payment codes or banking credentials to service@zervelia.com.
Fraud Prevention
Transactions may be reviewed where reasonably necessary to help prevent unauthorized payment or fraud.
Refund Method
Approved refunds are generally returned to the original payment method where possible.
Refund Timing
Once approved, zervelia™ generally initiates an eligible refund within 5–10 business days.